Welcome to Komeers.com ("Komeers," "we," "us," or "our"), operated by Greater Asia International Traders, Inc. These comprehensive Terms & Conditions apply to all users of our platform, including buyers, brand partners, manufacturers, sellers, and visitors accessing our cross-border B2B2C marketplace services.

1. About Komeers

Komeers is a cross-border e-commerce platform that connects global manufacturers to Filipino consumers. We provide store management, product listings, payment processing support, and logistics coordination. Komeers may act as a marketplace, distributor, or fulfillment facilitator depending on the arrangement with each brand.

2. Use of the Platform

By using Komeers.com, you confirm that:

• You are at least 18 years old
• You agree to these Terms and our Privacy Policy
• All information you provide is accurate and truthful
• You will not misuse the platform for illegal, harmful, or fraudulent activities

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Account Registration

To make purchases or access certain features, you may need to create an account.

You agree to:

• Keep your login details secure
• Be responsible for all activity under your account
• Update your information when necessary

Komeers is not liable for unauthorized account use.

4. Product Listings & Descriptions

We strive to ensure all product information is accurate. However:

• Some descriptions may come directly from brand partners
• Colors, packaging, or specifications may vary
• Prices and availability can change without notice

Komeers reserves the right to modify or discontinue products at any time.

5. Orders & Payments

By placing an order, you agree that:

• All purchases are subject to confirmation and availability
• Prices shown are final unless affected by promotions or errors
• Payment must be completed through C.O.D. or the approved gateways (GCash, Maya, PayPal, etc.)

Komeers may cancel or refuse orders due to:

• Suspicious activity
• Payment failure
• Incorrect pricing or inventory issues
• Non-compliance with these Terms

You will be notified if your order is canceled and refunded if payment was processed.

6. Shipping & Delivery

Delivery times vary depending on product location, customs clearance, courier capacity, and your address.

By ordering, you acknowledge that:

• Shipping times are estimates, not guarantees
• Cross-border products may require longer delivery periods
• Delays caused by customs, logistics partners, or force majeure are outside our control

We will assist you with tracking or delivery issues but cannot guarantee specific delivery dates.

7. Returns, Refunds & Replacements

Komeers follows a fair return policy. Depending on the item, you may request:

• Replacement for defective or damaged items
• Refund for incorrect or missing items
• Exchange for wrong size (if allowed by the brand)

Requests must be made within the allowed return window and must include:

• Proof of purchase
• Photos/videos of item condition
• Completion of the return form

Items must be unused and in original packaging unless defective.

Komeers and/or the brand partner reserves the right to approve or reject return requests.

8. Brand Partners & Third-Party Sellers

Komeers may host products from:

• Global manufacturers
• Authorized distributors
• Brand owners
• Marketplace sellers (if applicable)

Komeers is not responsible for:

• Misconduct by third-party sellers
• Quality issues caused by manufacturers
• Misinformation provided by brands

However, we will assist in resolving disputes fairly.

9. Intellectual Property

All content on Komeers.com—including logos, product images, graphics, designs, and text—is owned by Komeers or its brand partners.

You may not:

• Copy
• Modify
• Redistribute
• Reproduce
• Use content for commercial purposes

Unauthorized use may result in legal action.

10. Prohibited Activities

You agree NOT to:

• Use the platform for illegal purposes
• Spread harmful software, viruses, or bots
• Hack, damage, or disrupt platform operations
• Impersonate another person or company
• Copy or scrape data without permission
• Harass or abuse users, staff, or sellers

Violations may result in account termination or legal consequences.

11. Limitation of Liability

To the fullest extent permitted by law, Komeers is not liable for:

• Losses caused by delayed or failed deliveries
• Damaged or defective items caused by couriers or manufacturers
• Unauthorized account activity
• Indirect, incidental, or consequential damages
• Errors in product information
• Service interruptions or technical issues

Your use of the platform is at your own risk.

12. Indemnity

You agree to indemnify and hold Komeers harmless against any claims arising from:

• Your misuse of the platform
• Your violation of these Terms
• Your violation of any law or rights of third parties

13. Changes to These Terms

We may update these Terms anytime. Changes take effect upon posting. Continued use of the platform means you accept the updated terms.

14. Governing Law

These Terms are governed by the laws of the Republic of the Philippines.

Any disputes shall be handled through good-faith negotiation. If unresolved, they may be brought before competent courts in the Philippines.

15. Contact Us

For inquiries regarding these Terms, contact us at:

• 📧 info.komeers@gmail.com
• 🌐 Komeers.com
• 📍 Philippines